I’ve transformed over twenty hotels into market leaders, including one that became the #1 hotel in the USA out of 50,000 on TripAdvisor. After consulting with Windstar Cruises, I was thrilled to see them awarded #1 luxury cruise line globally by Condé Nast.

My passion is translating five-star hospitality principles into universal business strategies for startups, struggling companies, and businesses of all sizes, all with minimal expense.

As a pioneer in the industry, I helped invent the luxury lifestyle hotel concept, revolutionizing traditional hospitality. In my book How to Win Business, I share these proven strategies with any business that wants to achieve epic revenue growth, dominate social media rankings, and inspire fierce customer loyalty.

My mission? To help you transform your customer experience from a maze to amazing, because excellence isn’t just profitable; it’s transformational. By merging personal growth strategies with outstanding leadership principles, I empower businesses to stand out and thrive in today’s competitive landscape.

One of my mantras: “To be outstanding, first you must stand out!”

Ready? Set? Grow!